Our commitment
We are committed to identifying and removing barriers to access at our locations and on our website. Our staff are trained on accessible customer service, and we welcome feedback on how we can improve.
Locations
All Popular Car Wash tunnel locations have accessible parking and accessible payment terminals. Staff are available at full-service locations to assist with payment and wash selection on request.
Self-serve sites at Whitby Building A (24/7), Hamilton, Port Perry, and Uxbridge are coin or tap-to-pay operated. Customers needing assistance with self-serve operation can call ahead or visit during staffed hours where applicable.
Website
This website targets WCAG 2.1 Level AA conformance. We use semantic HTML, sufficient color contrast, keyboard-navigable controls, and screen-reader-friendly markup. If you encounter an accessibility issue, please report it so we can address it.
Service animals
Service animals are welcome at all Popular Car Wash locations.
Requesting accommodations or feedback
Email accessibility@popularcarwash.ca or call +1 (647) 405-7741. We respond to accessibility requests within 5 business days. Feedback can be provided in writing, by phone, by email, or in person at any of our locations. Alternative formats are available on request.